Case studies | IG Markets

IG Markets

IG Markets

We collaborated with IG Markets to create a robust knowledge base of educational video content, equipping traders at all levels with the tools and knowledge needed to maximise their success and deepen their connection with the IG brand.

IG Markets

What We Did

Produced a library of educational videos in 10 languages

Developed tutorials and advanced trading guides

Strategically placed content in IG’s help section and global websites

Why It Matters

Helped traders navigate complex topics and improve skills

Empowered users to progress from beginner to advanced levels

Made trading education accessible and intuitive for all users

Top Results

Hundreds of thousands of video views globally

Enhanced customer engagement and retention

Improved brand loyalty through valuable insights

The challenge

IG Markets needed to differentiate their platform, increase engagement and loyalty among a global customer base and create a seamless, self-service knowledge base to support their core Contracts for Difference (CFDs) offering.

Highlights

The tailored educational content provided step-by-step guidance for traders at all skill levels

Videos were localised for key markets, including the UK, Europe, South Africa, Singapore, and Australia

Animation, motion graphics, and subtitles made complex topics easy to understand

The results

The video knowledge base became an essential resource for IG’s customers, delivering significant impact.

100k+ video views in the knowledge base.

Improved customer retention and satisfaction through accessible education.

Global reach with content localised in 10 languages for key regions.

Strengthened IG’s position as a trusted partner in the trading journey.

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