"> Case Studies | Novacom: digital marketing and customer experience agency

Award-winning digital marketing and customer experience agency

We’ll work with you to deliver customer value you can count on.

At Novacom you’ll work with a team who will understand your marketing objectives and know how to interpret these into customer value, delivering outcomes that closely align that customer value with predicted, deliverable financial returns.

Our clients >

Novacom Clients Tablet

You have the vision, we have the power to make your vision a reality.

You know marketing is about vision. But you also know that vision must deliver returns. We understand this and working with you we learn to share your vision, and as we have with our many global clients, work with you to make that vision a reality.

This means more than purely learning how you think and what you’re looking to achieve. It means forming a true partnership where we make your vision, our vision, too.

That way, we all know what success looks like and where to find it, and beyond that, how to measure that success in a meaningful way where success can not only be predicted, but its financial return can be predicted too.

Who we are >

Cohesive brand experience

Cohesive brand experience and 1200x ROI

An omnichannel digital customer experience that delivered cohesive brand and hyper personalised messaging for a global energy client. A fully integrated digital-first sales and marketing team gained a single customer view and over 1200x return on marketing spend in two weeks with our innovative transformation strategy.

Seamless customer experiences

Digitising the customer journey enabled this global insurance firm to offer customers a seamless transition between insurer and independent financial advisers (IFAs). With end-to-end engagement touchpoints and closed loop analytics for a truly personal experience, customer acquisition, satisfaction and retention rates increased significantly.

Seamless customer experiences
Immersive journeys that engage

Immersive journeys that engage

We delivered an aspirational virtual reality (VR) brand experience for a global automotive technology client, designed to engage their resellers and customers at events globally to build awareness, technical knowledge and loyalty. The programme drove significant event stand footfall uplift and visible revenue generation performance.

Creativity. Technology. Innovation.

Powering Better Business Infographic
Powering Better Business Infographic

Working with us, you’re working with a partner with many years of industry-leading experience in digital transformation, lead generation, digital marketing and customer engagement, and we can advise and guide you on integrating these experiences seamlessly, and globally.

Our services >


When you work with us, we’ll help you transform marketing communications into vibrant thought.


Wherever your start-point for digital, you need to know how to measure success.


You have the vision, we have the power to make your vision a reality.


We’re proud of what we do, and passionate about doing the very best for our clients.